Why Customer Centric Design

Your Value Will Go Up

86% of buyers will pay more for better customer experience. 1

You’ll Stand Out

But only 1% of customers feel that vendors consistently meet their expectations. 1

Studies Show: Customers Pick Experience Over Price

According to the Customers 2020 Report, customer experience will overtake price and product as the key brand differentiator by 2020.2

You’re There When Others Aren’t

With over 60% of online searches now done on mobile3 you’re website is made for mobile.  Responsive websites are Google-approved and also rank higher in search engines, which improves your site’s visibility.

  1. http://www.oracle.com/us/products/applications/cust-exp-impact-report-epss-1560493.pdf[][]
  2. https://adquadrant.com/customer-centric-marketing-stats/[]
  3. http://thenextweb.com/google/2015/04/22/are-you-ready-for-googles-mobile-algorithm-change/[]

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