Why Customer Centric Design

Your Value Will Go Up

86% of buyers will pay more for better customer experience.1

You’ll Stand Out

But only 1% of customers feel that vendors consistently meet their expectations.1

Studies Show: Customers Pick Experience Over Price

According to the Customers 2020 Report, customer experience will overtake price and product as the key brand differentiator by 2020.((https://adquadrant.com/customer-centric-marketing-stats/))

You’re There When Others Aren’t

With over 60% of online searches now done on mobile((http://thenextweb.com/google/2015/04/22/are-you-ready-for-googles-mobile-algorithm-change/)) you’re website is made for mobile.  Responsive websites are Google-approved and also rank higher in search engines, which improves your site’s visibility.

  1. http://www.oracle.com/us/products/applications/cust-exp-impact-report-epss-1560493.pdf [] []

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